What's kinda funny, is if you go to an artist's forum, you'll hear the same things about bands. I've experienced the same kind of behavior from bands firsthand myself. It goes both ways, both artists and bands are notorious for being unprofessional in their formative years. But apparently there are plenty enough people out there who know what they're doing and are willing to do it right because products keep getting made and artist's keep getting business. But yeah, it's always a good idea to do some research on an artist/band before agreeing to do business with them, because there are a lot of untrustworthy douches out there.